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Why Paper Jams Happen and How to Prevent Them

By Spectre Digital

Humidity, worn rollers, wrong media settings and dirty paper paths cause most jams on production printers.

Start with the Paper

Paper takes up and gives off moisture. In damp conditions sheets curl, cling together and feed badly. Store paper flat in its wrapping, keep it in the room where it will be printed for a few hours before use, and avoid opening a ream long before it is needed.

Check the Feed Parts

Pickup rollers, feed rollers and separation pads wear with every sheet. Glazed or smooth rollers slip, which leads to misfeeds and double feeds. Replacing them on a schedule is far cheaper than a stopped press.

Match Media Settings to the Paper

Every paper has a weight, finish and thickness the press needs to know about. Wrong settings change the fuser temperature and the transport behaviour, which can cause wrinkles, curl and jams. A saved profile per paper keeps this consistent.

Keep the Path Clean

Paper dust, toner and adhesive from labels collect on rollers and sensors. Clean the paper path as part of routine maintenance and follow the manufacturer guidance for your machine.

Look at the Pattern

A jam in the same place every time points to a specific part or setting. Note where it happens, which paper was loaded and the humidity that day. That record makes the fix quick, whether you do it or we do.

Quick Answer

Why Does My Printer Pull Two Sheets at Once?

Usually a worn separation pad or roller, or paper that is damp or has static. Fresh paper and replacing the pad normally fixes it.

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